xbagie Terms and Conditions

1 General Terms

xbagie (referred to here as the "Platform", "we" or "Company") operates an online betting and gaming service for users in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between you ("User") and xbagie.

By accessing this website, creating an account, or using any service, you will be considered to have fully read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use this platform.

xbagie reserves the right to change these terms and conditions at any time. Continuing to use the platform after any changes have been made will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

1.1 Scope of Application

These Terms apply to all services on xbagie, including sports betting, live casino, slot games, fishing games, live dealer games, and other gaming products. In addition, our Privacy Policy and Responsible Gaming Policy form an integral part of these Terms.

2 Account Registration

To create an account on xbagie, users must provide accurate and complete personal information. Opening an account with false or incorrect information is strictly prohibited and may result in the account being cancelled.

2.1 Registration Requirements

• Each user may open only one account. If the same person holds multiple accounts, all accounts will be closed and any funds held may be forfeited.
• The name, date of birth, and contact details provided at registration must match your national identity card or passport.
• Providing an active mobile number and email address is mandatory. These contact details will be used for account verification and important notifications.
• The account is for personal use only. Betting on behalf of a third party or using third-party funds is prohibited.

2.2 Responsibility to Update Information

If any personal information changes (such as a mobile number or address), the user must contact the support team immediately to update the details. xbagie will not be responsible for any issues arising from outdated information.

3 Age Verification

xbagie strictly follows a 21+ age policy. This platform is for individuals aged 21 and above only. Preventing minors from gambling is our highest priority.

3.1 Verification Process

xbagie may at any time request a valid government-issued identity document (national identity card, passport, or birth certificate) to verify a user's age. If verification documents are not submitted within the specified time, the account may be temporarily suspended.

If it is proven that a user provided false information about their age at registration, their account will be closed immediately and any funds held will be forfeited.

4 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with anyone else is strictly prohibited.

4.1 Security Guidelines

• Use a strong password made up of a combination of letters, numbers, and special characters.
• Change your password regularly and do not use the same password on any other site.
• If you notice any suspicious activity, notify the support team immediately via live chat.
• Always log out after accessing your account from a public or shared device.

4.2 Unauthorized Access

If you believe unauthorized access to your account has occurred, contact xbagie's 24/7 live chat support immediately. xbagie will not be responsible for any loss arising from sharing your account details with a third party.

5 Deposits and Withdrawals

All financial transactions on xbagie are fully secure and encrypted. We support popular payment methods in Bangladesh.

5.1 Supported Payment Methods

Deposits and withdrawals are currently available through the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

5.2 Deposit Limits

• Minimum deposit amount: ৳100 (the same for each payment method).
• There is no maximum deposit limit, however large deposits may require additional verification.
• Deposited funds are generally credited to the account instantly.

5.3 Withdrawal Limits and Timeframes

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests generally take between 15 minutes and 2 hours to process.
• Account verification must be completed before a withdrawal can be made.
• Funds may only be withdrawn to the same payment method used for the deposit, or to a verified personal account.

5.4 Transaction Cancellation

A deposit request cannot be cancelled once it has been submitted. xbagie may cancel a withdrawal request that is still being processed at its discretion, however funds that have already been transferred may not be recoverable.

5.5 Anti-Money Laundering Policy

xbagie strictly follows an anti-money laundering (AML) policy. If suspicious financial activity is detected, the account will be suspended immediately and the relevant authorities may be notified.

6 Bonuses and Promotions

xbagie regularly offers various bonuses and promotional offers. Specific terms and conditions apply to each bonus.

6.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total balance ৳2,000.
• Deposit ৳32,000 or more → maximum bonus of ৳15,000 → total balance ৳47,000.

6.2 Wagering Requirement

The wagering requirement for the welcome bonus is 25 times (25x). This means you must wager 25 times the total bonus amount before the bonus funds can be withdrawn.

6.3 General Terms for Bonuses

• Each user may claim the welcome bonus only once.
• Claiming bonuses using multiple accounts is prohibited.
• Bonus funds cannot be withdrawn directly — they can only be withdrawn after the wagering requirement has been met.
• xbagie reserves the right to change, suspend, or cancel bonus offers at any time.
• If abuse of a bonus or fraud is suspected, the bonus and any associated winnings will be forfeited.

7 Betting Rules

All betting activity on xbagie is governed by specific rules. Separate rules may apply for each game and betting market.

7.1 Validity of Bets

• A bet cannot be changed or cancelled once it has been accepted.
• The outcome of sporting events will be determined in accordance with the official decision of the relevant governing body.
• xbagie reserves the right to cancel any bet placed due to incorrect odds or a technical error.

7.2 Maximum Winnings Limit

A maximum winnings amount may be set for each betting market and game. For details on these limits, please contact our 24/7 live chat support.

7.3 Special Provisions for Cricket Betting

Special betting rules apply for international cricket events including BPL, IPL, T20 World Cup, and ICC Champions Trophy. If a match is abandoned or cancelled due to rain, the result will be determined according to the Duckworth-Lewis method.

8 Prohibited Activities

The following activities are strictly prohibited on the xbagie platform and will result in immediate account closure.

• Abusing or manipulating the bonus system.
• Operating multiple accounts.
• Betting on behalf of a third party or using their funds.
• Using software bots, automated systems, or artificial intelligence to place bets.
• Attempting to hack or manipulate the game or betting system.
• Attempting to gain unauthorized access to another user's account.
• Participating in fraudulent or money laundering activities.
• Using abusive or threatening behavior toward xbagie staff.
• Registering or managing an account using false information.

For any of the above violations, xbagie reserves the right to close the relevant account, forfeit the balance, and take legal action if necessary.

9 Limitation of Liability

xbagie always strives to provide a reliable and uninterrupted service. However, our liability is limited in certain circumstances.

9.1 Service Interruptions

The service may be temporarily unavailable due to technical issues, maintenance work, internet outages, or other reasons. xbagie will not be obliged to provide compensation for any betting opportunities missed during this time.

9.2 Third-Party Operations

xbagie will not be responsible for any loss caused by issues with games or software from third-party game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and Ezugi). In such cases, the terms and conditions of the relevant game provider will apply.

9.3 Responsibility for Betting Decisions

A user's betting decisions are entirely their own responsibility. Regardless of wins or losses, xbagie does not provide any financial advice and will not provide any compensation for financial losses resulting from betting.

10 Privacy and Data Protection

Protecting your personal information is xbagie's highest priority. We keep your information secure using SSL encryption and advanced security measures.

10.1 Purpose of Data Collection

We collect personal information for the following purposes: account verification, service improvement, ensuring legal compliance, and sending relevant promotional information.

For more details, please read our Privacy Policy page.

10.2 Cookie Policy

The xbagie website uses cookies to improve its service and personalise the user experience. By continuing to use the website, you will be considered to have consented to the use of cookies.

11 Account Closure and Suspension

xbagie reserves the right to suspend or close any account at any time at its own discretion.

11.1 Voluntary Account Closure

If a user wishes to close their account themselves, they can contact the support team via live chat or email. It is recommended to withdraw any available balance before closing the account.

11.2 Self-Exclusion

As part of responsible gaming, users may choose self-exclusion for a specific period or permanently. To learn more about this, please visit our Responsible Gaming page.

11.3 Account Closure by xbagie

xbagie reserves the right to close an account without notice in cases of breach of terms and conditions, suspected fraud, money laundering, or any other illegal activity. In such cases, the account balance may be temporarily held or forfeited.

12 Changes to Terms and Conditions

xbagie reserves the right to modify these terms and conditions at any time. For significant changes, we will send a notice to the email address or mobile number provided at the time of registration.

12.1 Effectiveness of Changes

Changes to the terms and conditions will take effect from the date they are published. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions. If you do not agree with the changes, please request to close your account.

12.2 Contact

If you have any questions or comments regarding these terms and conditions, please contact our 24/7 live chat support or email us at [email protected].

12.3 Applicable Law

Any dispute relating to these terms and conditions will first be attempted to be resolved through discussion. If a resolution cannot be reached through discussion, action will be taken in accordance with applicable law.